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Active maintenance window page sortable

It would be nice to have the Active maintenance window page sortable and adding a search filed. This would make it easier to look through if there a large number of active windows as well as drive constancy. in the software
Zack Weingartner about 4 years ago in  0 Needs review

When downloading a cloud library template, a prompt or warning should be displayed with information on the devices that will be affected before template download is complete and applied to environment

Currently, we have the ability to unlock thresholds that are controlled through a template. For example, device using template 'core routers' can have a few thresholds unlocked with custom threshold values. If customer downloads the latest 'core r...
Rene Sanchez about 4 years ago in  0 Needs review

Ability to specify source address for testing email delivery

When configuring sending email account in Netreo there is no way for a user other than Netreo to change the email account used for the "Test email" function. This has caused difficulty at customers that use SPAM filters and only accept mail form t...
Zack Weingartner about 4 years ago in  0 Needs review

Allow users to create "events" for specific devices that then appear as marks on the graphs for that device

When customers do rollouts or deployments, it's handy to see that on graphs to see before/after data easily. Linking these to devices or strategic groups (via web or API) would allow customers to better see and integrate with their environmental c...
James Mancini about 4 years ago in  0 Needs review

Allow data overlays in geo maps

This would allow customers to create maps that overlaid live weather data, for example, or show other kinds of geographically useful information in the same dashboard. It could be downloaded and cached to overlay locally (updating every 15-30 minu...
James Mancini about 4 years ago in  0 Needs review

Add work note to ServiceNOW ticket to indicate the device, threshold, or service check was deleted

Currently, when a service check, threshold, or device that has a ServiceNOW webhook associated is deleted from Netreo, the ServiceNOW ticket will not get updated. The ServiceNOW ticket will remain open even though the incident closes in Netreo. Fo...
Rene Sanchez about 4 years ago in  0 Needs review

Request to link a ServiceNOW ticket that was created using a Manual Action webhook so that changes in the state of the device are updated on the SNOW ticket.

Currently, when a ServiceNOW ticket is created using the manual action feature in the incident page, any change in the state of the incident is not updated on the ServiceNOW ticket. For example, if there is an open incident for a Host Down and man...
Rene Sanchez about 4 years ago in  0 Needs review

Allow a filter in the Compliance Report to be able to Email specific sections to different groups

Currently, the Compliance Report does not have the ability to specify a section to be added to a custom report or to get emailed to someone. The only option is to use the entire report. Best if it can be broken up into sections. For example, a sec...
Rene Sanchez about 4 years ago in  0 Needs review

Add a column with IP address, Device Type, or Device Model Number to Host and Status page

Feature to add a column to the following page with more information about the device that is listed: https://198.18.136.67/avail/avail_status.php We currently only show the Device Name. In the screen shot below, we see the IP but that is because i...
Rene Sanchez about 4 years ago in  0 Needs review

Dynamically update the details of devices in the Tactical Overview widget, as oppose to updating every 5 minutes

Currently, there is a delay in the Tactical Overview. They viewed a device that showed a service check critical in the overview page, however, when they clicked on the device dashboard, the service check had recovered. It would be extremely benefi...
Rene Sanchez about 4 years ago in  0 Needs review