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Add work note to ServiceNOW ticket to indicate the device, threshold, or service check was deleted

Currently, when a service check, threshold, or device that has a ServiceNOW webhook associated is deleted from Netreo, the ServiceNOW ticket will not get updated. The ServiceNOW ticket will remain open even though the incident closes in Netreo. Fo...
Rene Sanchez about 4 years ago in  0 Needs review

Request to link a ServiceNOW ticket that was created using a Manual Action webhook so that changes in the state of the device are updated on the SNOW ticket.

Currently, when a ServiceNOW ticket is created using the manual action feature in the incident page, any change in the state of the incident is not updated on the ServiceNOW ticket. For example, if there is an open incident for a Host Down and man...
Rene Sanchez about 4 years ago in  0 Needs review

Allow a filter in the Compliance Report to be able to Email specific sections to different groups

Currently, the Compliance Report does not have the ability to specify a section to be added to a custom report or to get emailed to someone. The only option is to use the entire report. Best if it can be broken up into sections. For example, a sec...
Rene Sanchez about 4 years ago in  0 Needs review

Add a column with IP address, Device Type, or Device Model Number to Host and Status page

Feature to add a column to the following page with more information about the device that is listed: https://198.18.136.67/avail/avail_status.php We currently only show the Device Name. In the screen shot below, we see the IP but that is because i...
Rene Sanchez about 4 years ago in  0 Needs review

Dynamically update the details of devices in the Tactical Overview widget, as oppose to updating every 5 minutes

Currently, there is a delay in the Tactical Overview. They viewed a device that showed a service check critical in the overview page, however, when they clicked on the device dashboard, the service check had recovered. It would be extremely benefi...
Rene Sanchez about 4 years ago in  0 Needs review

Change default top talkers report format to "Stacked Histogram" and "7 days"

Easy change, makes the default useful, demos better
James Mancini about 4 years ago in  0 Needs review

Requesting to have the option to filter the 'Interface Monitor Administration' page to include active interfaces only

When trying to change contacts on interfaces using our bulk feature. Customer with large amounts of interfaces will have to go through hundreds of interfaces in order to select the ones they want change. Even though there is a Search field to narr...
Rene Sanchez about 4 years ago in  0 Needs review

VMWare Host error visibility and checks

User has experienced a defective RAM unit on one of their VMWare Hosts. VCenter sees that and also in iDRAC of the host it is viewable. However in Netreo it does not show that there are any problems. It would be great to add the abilityt to also s...
Brian Olsen about 4 years ago in  0 Needs review

Integrate a Speedtest with WebART

Could we integrate a speedtest tool to be included with our webart reflectors? This would allow the customer to not only obtain round trip times for specific applications but get a real world metric for their actual throughput. Sourcing just from ...
Steve Welch about 4 years ago in  0 Needs review

Add autodiscovery via Active Directory computers index

Find servers with the AD subtype, and pull the domain records for joined computers with the 'server' role, and automatically add them to candidates.
James Mancini about 4 years ago in  0 Needs review