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Service Engine Groups should indicate status of the Service Engine Processes.

The only indication of a problem with the Service Engine's process(es) is found by logging into the Service Engine and checking the System Diagnostics. Better to have an indicator at the Service Engine Group level if any of the processes are in a ...
Noah Jefferson 11 months ago in  0 Accepted

adding custom attributes to the inventory report and the option to add custom attributes to any outage type widget

As a customer, I would like to add additional context to my inventory reports and outage type widgets by adding custom attributes to it.
Ronny Cardona almost 2 years ago in  0 Needs review

Add APIs for Device Template management and assignment

A CRUD API for device templates, an import/export via JSON, and an ability to add/remove assignments would be very helpful in automated deployments
Peter Klein 4 months ago in  0 Needs review

Device Last rediscovery Report

Report showing the date and time of the last successfull rediscovery. Category to be included as column in the report as this will help identify categories that will benefit from have a scheduled discovery set, or so that manual discoveries can be...
Nick Horseman over 2 years ago in Reporting 1 Accepted

Account that will not timeout when account time out is set globally

Netreo is used to display on screens for a service center. It would be great to have an account that is not limited to the timeout value that all other users are limited to. Users should have a timeout, but an account displaying on the tv should n...
Anthony LaMear 8 months ago in  0 Needs review

A Better / More flexible way to schedule Discovery Polling

Currently, scheduled Discovery Polling through the GUI is limited to specifying a Category on a single day of week and time of day. This means that: If more frequent Discoveries are required (e.g. Daily), it means specifying multiple lines (e.g. 7...
Guest about 3 years ago in Polling/Endpoint Monitoring 1 Accepted

iFramed Support

Historically iFrame/xframe worked with a CAS Authentication along with a legacy home grown portal. While migrating to a Service Now instance and switching to Azure for authentication issues are experienced both requiring authenticating twice when ...
Guest over 2 years ago in  0 Acknowledged

Overview - Enhanced Dashboard capabilities and filtering

Would provide the ability to build out custom dashboards, business workflow dashboards and (filtered by group/workflow/other) Generic Dashboards on the Overview system, to provide teams with a view of their devices across multiple separate Netreo ...
Tony Garwood Lloyd over 3 years ago in Overview 0 Accepted

ACK on Netreo Overview will be pushed back to the source system

Ideally via a checkbox directly within the NOC Netreo instance. It should then be automatically written to the underlying instance
Sanchi Goyal 4 months ago in  0 Needs review

Add Attributes as column on Incident and Alert View

Custom Attributes and available attributes build by Netreo should be freely availabe to add as columns on Reports, Incident Dashboard and Alert Dashboard as well as on the identical widget
Sanchi Goyal 4 months ago in  0 Needs review