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Visual Status of Rediscovery Process

Having a visual representation of when a rediscovery is running and when it is complete would be a very helpful feature. This could stop multiple people from trying to run it at the same time, and know when to be able to move on to the next stage ...
Peter Klein over 2 years ago in  0 Acknowledged

Incident management rules allow more than one action for a single criteria

Suggest a tweak to the incident management rule logic to allow multiple steps for one action, for example: send a webhook and then suppress an alert so the incident goes away but has been despatched to another system before disappearing from Netre...
Tony Garwood Lloyd over 2 years ago in Incident Management 0 Accepted

Ping check, Latency and packet loss check between two vpn peer

We want to have the feature to do ping check to a freely definable IP that can be reached through the tunnels and graphic history with latency, loss required a service check per VPN peer, so that we know when a VPN tunnel has a fault. Request your...
Sanchi Goyal 4 months ago in  0 Needs review

Device Last rediscovery Report

Report showing the date and time of the last successfull rediscovery. Category to be included as column in the report as this will help identify categories that will benefit from have a scheduled discovery set, or so that manual discoveries can be...
Nick Horseman over 2 years ago in Reporting 1 Accepted

iFramed Support

Historically iFrame/xframe worked with a CAS Authentication along with a legacy home grown portal. While migrating to a Service Now instance and switching to Azure for authentication issues are experienced both requiring authenticating twice when ...
Guest over 2 years ago in  0 Acknowledged

A Better / More flexible way to schedule Discovery Polling

Currently, scheduled Discovery Polling through the GUI is limited to specifying a Category on a single day of week and time of day. This means that: If more frequent Discoveries are required (e.g. Daily), it means specifying multiple lines (e.g. 7...
Guest about 3 years ago in Polling/Endpoint Monitoring 1 Accepted

Overview - Enhanced Dashboard capabilities and filtering

Would provide the ability to build out custom dashboards, business workflow dashboards and (filtered by group/workflow/other) Generic Dashboards on the Overview system, to provide teams with a view of their devices across multiple separate Netreo ...
Tony Garwood Lloyd about 3 years ago in Overview 0 Accepted

Ability to release interface service checks from their template (like we can for interface thresholds).

This would allow the removal of a single interface from service check alerting rather than having to update the regex filter on a template. This is almost crucial for large scale MSP's especially if we do not have direct access to a customer devic...
Robert Edwards over 2 years ago in  0 Acknowledged

Search results should show status

When a search is done, the results should show the 'colour' of the device/interface based on it's current status (RED = Down, ORANGE = Something is down, GREEN = Good) where the 'Tachometer' is displayed
David G 8 months ago in  0 Needs review

Log in page "I Need Help" button should be customizable

Some MSP customers would prefer that their customer's don't have a button that directs them to Netreo Support on the Log In page of the appliance.It would be better if this could be customized to go to have different instructions/links. Alternativ...
Roy Money over 1 year ago in  0 Needs review