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Automatic Removal of Acknowledgment on State Change

I would like to propose a feature improvement regarding the handling of acknowledged incidents. Currently, when the state of a Service Check changes (e.g., from "UNKNOWN" to "CRITICAL"), the acknowledgment remains in place with the original commen...
Ruben 6 months ago in  0 Needs review

Add 15 Minutes as a Quick Time in Traffic Utility

We're working on a network traffic analysis project, and within the Traffic Utility, the shortest Quick Time of 1 Hour is regularly exceeds Netreo's maximum performant amount. We can set a manual time of 15 minutes, but having a Quick Time of 15 m...
Guest about 1 year ago in  0 Needs review

Customizable Summary Status Widget for Business Workflows

Currently our NOCs have visibility for Business Workflow summaries by site status (counts of Sites in each state for a bus. workflow group), and by service check status (counts of service checks in each state for a bus. workflow group) In their pr...
Tony Garwood Lloyd over 1 year ago in  0 Needs review

Add option for Mass Download of all Device Configurations

Example URL: o https://198.18.137.8/dashbd/configurations.php?method=downloads&all_devices=1&global=0&global_grouping=5&download_type=1&mass_download=Download+Configuration%28s%29. o Currently, we are able to only download t...
Robert Chaney about 1 year ago in  0 Needs review

Add SNMP Port Parameter to Device Templates

Defining a unique port is necessary for some customers. There is currently no option to define this in a Credential Template or Device Import via CSV.
Peter Klein about 1 year ago in  0 Needs review

Add SNMP Port Parameter to Device Import via CSV

Some customers choose to use a different port for SNMP. Doing this manually for many devices is tedious. This is also not an option for manually created credential templates.
Peter Klein about 1 year ago in  0 Needs review

Newer OpenAPI new_device_api.php loses important functionality from the older APIs.

From my understanding, Netreo is moving to the OpenAPI standard. While doing discovery of the available APIs for an automated onboarding task, I noticed that there are a lot of differences between /device-import/import and /api/new_device_api.php....
Peter Klein about 1 year ago in  0 Accepted

Option to set frequency to a specific time for emailing a report.

Being able to schedule a report to be sent at a specific time on a daily basis. For example, providing a daily uptime status report at 6AM (start of the work day).
Guest about 1 year ago in  0 Needs review

Enhance BGP Incident with "export/import" of Description data.

This will quickly cross reference the data under "show bgp neighbor" where we put customer/service information. This may not seem useful but it is when you have a lot of BGP peers. sanitized sample data: Peer: 11.106.1.179+0 AS xxxxx Local: 11.105...
Eric Kennedy about 3 years ago in Incident Management 0 Accepted

Enhance the config save check to also perform a diff on the running vs startup to confirm if actual changes have been made.

The issue to be solved is that sometimes the SNMP OID indicates that a config has been updated and not saved. However, when looking at the config or doing a differential between the config, there are no changes – an example includes when config mo...
Joel Werner about 1 year ago in  0 Needs review