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For WAN interface status add feature to check external path

Customer feels that interface status at the physical layer on the device is an uncommon occurrence and most WAN issues occur upstream at the ISP level. So having the capability to more deeply check the WAN interface statuses is needed. Such as a p...
James Smith over 3 years ago in  0 Needs review

UI change: Incident Management Rule delete options.

Currently if you view the rule then click the delete icon on the top of the screen you are presented with 2 buttons " Do not drop it!" or "Drop it" However on the rules list page if click the trashcan delete button for a rule you are presented wit...
James Smith over 3 years ago in  0 Needs review

Active Response calling a Remote Powershell Script stored on a network share.

Right now it is possible to use the Windows Active Response Action to call a powershell script that is stored locally on the device that has triggered an incident. It would be helpful to be able to call scripts that are located on an external smb ...
Jacob McJunkins almost 4 years ago in  0 Needs review

Ability to set remote poller to "None"

I see that Remote Poller on a device administration page can be set to None. But this is not available via Device Import method or by Assign Devices to Service Engine Groups.
Glenn Andrews almost 3 years ago in  0 Needs review

Log Shared History for Error handling Management

Currently we find it hard to know if an issue has been handled/shared or a ticket has already been created in Jira. We are using Retrace to send our bugs to Jira through Retrace's shared integration; but with no shared history its hard to know wha...
Guest 12 months ago in  0 Needs review

Add support for VRF Vlan Interfaces

SBB has around 400+ VRF VLAN interfaces that doesn't show in the interfaces monitoring. Reference Jira request IM-3495.
Anshu Kumar Saraiya almost 3 years ago in  0 Needs review

Compare Report should have Difference only and Full view

On pages where we make comparison we should have the option to display the differences only or be able to select the full view. Displaying Differences only makes finding the differences quick as well as making the load time much faster. Some custo...
James Smith almost 4 years ago in  0 Needs review

Multiple DNS Entries for Netreo Appliance and Service Engines

Right now it is only possible to set a single DNS server for your appliances. Would be better to have multiple to allow for redundancy or non-standard DNS implementations.
Jacob McJunkins almost 4 years ago in  0 Needs review

Ability to adjust the schedule of Config Manager pulls

Please allow user to adjust the schedule of Config Manager pulls thru UI and additionally to specify groupings of Config Management retrieval. Similar to what is found in Administration > Schedule > Discovery Polling, but for Retrieving conf...
Yun-Hua Hong almost 2 years ago in  2 Needs review

Configured Alerts Reports - All the data present in the web format not included in the csv format

Raised Support case: 00154805 In one of the OOTB Alert reports, Reports--> Alerts --> Configured Alerts report, all the data which is appearing in the web format not included in the csv format. The configured threshold numbers/severity are m...
Ganesh Agrahara almost 3 years ago in  0 Needs review