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Need to suppress device up status RECOVERY Alert (00159394)

HI Team, Need to suppress a device up-status alert instead of a new ticket, we want only a down-status alert. As of now one device up/down we have receiving 2 ticket one for down alert and another up alert.
Praveenkumar T almost 2 years ago in  0 Needs review

Option for Recovery notifications to not be limited by working hours of the Action Group

Right now when you use ITSM tools to manage the incidents as tickets in a separate system you will be left with excess records if the recovery notifications are not sent out all the time. It would be helpful to have an option to allow recovery not...
Jacob McJunkins over 2 years ago in  0 Needs review

Apply interface thresholds based on interface tags.

Currently only services can be applied based on interface tags. Applying thresholds based on interfaced tags will help when dealing with nonstandard interface descriptions.
Gary Whitt 8 months ago in  0 Needs review

An option to restrict users to acknowledge/de-acknowledge the incidents based on access levels

An option to restrict users to acknowledge/de-acknowledge the incidents based on access levels.
Prashanthkumar M 8 months ago in  0 Needs review

Remove Service Checks from M365 Applications, or otherwise suppress incident creation.

There are applications in M365 that not all customers utilize. It would be helpful to be able to remove service checks from these to prevent Incidents from being created when there isn't a problem.
Jacob McJunkins over 3 years ago in  0 Needs review

Uptime API to return the Interface Index

Within the Uptime API, we would like to get the interface Index returned in the response as well as the ifDesc, that is currently returned. This has been reported in and may be related to cases linked to 00155628.
Adriana Grard over 2 years ago in  0 Needs review

Need to monitor .crl (Certificate revocation list) type certificates

We need to monitor .crl (Certificate revocation list) type certificates. We have a service check to monitor .crt certificates 'Check Certificate Expiration by PowerShell' but this is not monitoring .crl type certificates.
Mohit Sikaria over 1 year ago in  0 Needs review

Re-consider installing the openVMware tools into the Netreo Server

Customers are requesting to install openVMware tools onto the Netreo OVA for ease of VM management.
James Smith almost 3 years ago in  0 Needs review

Change to the bandwidth view of interfaces

We are monitoring lots of DSL and wireless connections whereby the speeds of the connections are not configured and can vary quite a lot. All of these connections show as a 100MB connection by default, and in a way that is quite prominent - leadin...
Richard Selby about 2 years ago in  0 Needs review

History report of all previous Maintenance Windows

This would help with the management and tracking of maintenance windows.
Thomas Firster almost 3 years ago in  0 Needs review