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Templates where you define SNMP credentials should allow defining what port

Port is a vital part of the SNMP configuration. I have to manually adjust this for a few hundred devices because I cannot define this in the template.
Peter Klein over 2 years ago in  0 Accepted

Filter on Alarm Information in Incident Management Rules

Adding the ability to filter on alarm information would allow us (as an example) to suppress alerts for specific errors. A Service check alarming on error 429 could be handled in a certain fashion, while that same check alarming on error 560 could...
Jason Skufca over 2 years ago in  0 Needs review

Ability to save timeseries metrics from SSH/Powershell actions

Many systems have important metrics that can only be received via SSH or Powershell. Currently, Netreo can only do a true/false and saves only when there is a change. We need the ability to grab and store a metric as time series data. This is a fe...
Peter Klein over 2 years ago in  0 Acknowledged

As an MSP who gives access to the Netreo tool to our clients exposing the ability for them to Email Support, Open a Ticket & Call Netreo directly by clicking on the question mark in the upper right of the page is confusing. We would like to have the ability to still provide access the the knowledge base, but disable the other items.

see above
Guest over 2 years ago in  0 Acknowledged

Capability to use (SSH and Telnet) tools on Devices polled by Service Engines

Currently when a device is polled by a Remote Poller, we can't use the SSH or Telnet built-in Tool in Netreo to remotely access that device.
Guilherme Marques over 4 years ago in  0 Needs review

Deleted Alarms Should Send Out Notifications

When deleting a service check, or a device with critical alarms all those related Incidents just close. Netreo should send out a type of recovery notification.
Steve Welch over 3 years ago in  0 Needs review

Getting "Processes not found ['oam']" on Service Engine Status Check

Team, we are getting this Critical Soft alert for Service check 'Service Engine Status Check' on the service Engine. As per this JIRA: IM-1792 this is the expected behavior until it is Critical SOFT but this creates confusion for the customer to u...
Mohit Sikaria almost 2 years ago in  0 Accepted

Disable Anomolies State on Consolidated Dashboard when not enabled

In the canned Consolidated view, in the Tactical Overview widget, the Anomolies State column is showing a status of 'Not configured'. Being an MSP and having customers logging into the system, this will raise questions. It would be beneficial if t...
Guest over 2 years ago in  0 Needs review

Parameters Configured reports in CSV format

We required Parameters Configured reports in CSV format.
Guest over 2 years ago in Reporting 0 Acknowledged

Date/ time filter is not available in csv format

We required Date/ time filter reports which we are fetching in csv format
Guest over 2 years ago in  0 Accepted