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Status Accepted
Created by Mohit Sikaria
Created on Sep 29, 2023

Getting "Processes not found ['oam']" on Service Engine Status Check

Team, we are getting this Critical Soft alert for Service check 'Service Engine Status Check' on the service Engine.

As per this JIRA: IM-1792 this is the expected behavior until it is Critical SOFT but this creates confusion for the customer to understand if it is an issue or expected behavior.

Can we create a different behavior for this?

Related SalesForce case: 00161192

Netreo Product Area Netreo (IM)
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