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Have ability to delete device instances so that they can be re-discovered much like we do for service checks

We've had issues where devices are later changed to lite devices and the instances get wonky. It would be good to have a mechanism to delete the device instances. Currently the only recourse is to delete and re-add the entire device
James Smith over 3 years ago in  0 Needs review

Provide a user-friendly message for SAML users who do not authenticate correctly due to an incorrect/incomplete SAML response

When the SAML role (used to assign privilege levels in Netreo) of user is not specified in the SAML response for a user and that user attempts to log in, the user is unable to log in and Netreo will display "An internal server error has occurred"....
Rene Sanchez over 3 years ago in  0 Needs review

Ability to disable Acknowledgement Emails from getting sent out

Currently, we send out an email when incident is created, acknowledged, and recovered. There are customers that would like to suppress the acknowledgement emails to minimize the number of emails going through the organization.We could possibly hav...
Rene Sanchez over 3 years ago in  0 Needs review

For WAN interface status add feature to check external path

Customer feels that interface status at the physical layer on the device is an uncommon occurrence and most WAN issues occur upstream at the ISP level. So having the capability to more deeply check the WAN interface statuses is needed. Such as a p...
James Smith over 3 years ago in  0 Needs review

Removal of interface service checks

When a device goes through a discovery poll and any assigned template is reapplied, any interface service check currently applied from one of these assigned templates, should also be re-evaluated, and if the value in the filter by option no longer...
Adriana Grard 11 months ago in  0 Needs review

Adding PaloAlto Prisma (Cloudgenix) SDWAN integration

We will taking on management and monitoring of PaloAlto Prisma SDWAN edges. It would be great to get them discovered/monitored in OC as it is our network central monitor.
Chris Slapak over 2 years ago in SDWAN 0 Acknowledged

Integration with NetBrain Technologies Inc. NetBrain.

Utilize NetBrain Problem Diagnosis Automation System (PDAS) to add context to incidents using triggered maps and diagnosis. Add information to ticketing system (ex ServiceNow) via an alert action that could be as simple as adding a NetBrain link t...
Glenn Andrews over 2 years ago in Integrations 0 Acknowledged

Device management export/extract enhancements

Request for a few enhancements to the functionality of this page. 1.) The CSV export exports the devices that are present on the device under management page but it is requested for the ability to export the exact page layout (I.e showing what the...
Zack Weingartner over 5 years ago in  0 Accepted

UI change: Incident Management Rule delete options.

Currently if you view the rule then click the delete icon on the top of the screen you are presented with 2 buttons " Do not drop it!" or "Drop it" However on the rules list page if click the trashcan delete button for a rule you are presented wit...
James Smith over 3 years ago in  0 Needs review

Ability to adjust the schedule of Config Manager pulls

Please allow user to adjust the schedule of Config Manager pulls thru UI and additionally to specify groupings of Config Management retrieval. Similar to what is found in Administration > Schedule > Discovery Polling, but for Retrieving conf...
Yun-Hua Hong almost 2 years ago in  2 Needs review