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Ability to save timeseries metrics from SSH/Powershell actions

Many systems have important metrics that can only be received via SSH or Powershell. Currently, Netreo can only do a true/false and saves only when there is a change. We need the ability to grab and store a metric as time series data. This is a fe...
Peter Klein over 2 years ago in  0 Acknowledged

As an MSP who gives access to the Netreo tool to our clients exposing the ability for them to Email Support, Open a Ticket & Call Netreo directly by clicking on the question mark in the upper right of the page is confusing. We would like to have the ability to still provide access the the knowledge base, but disable the other items.

see above
Guest over 2 years ago in  0 Acknowledged

Getting "Processes not found ['oam']" on Service Engine Status Check

Team, we are getting this Critical Soft alert for Service check 'Service Engine Status Check' on the service Engine. As per this JIRA: IM-1792 this is the expected behavior until it is Critical SOFT but this creates confusion for the customer to u...
Mohit Sikaria over 1 year ago in  0 Accepted

Deleted Alarms Should Send Out Notifications

When deleting a service check, or a device with critical alarms all those related Incidents just close. Netreo should send out a type of recovery notification.
Steve Welch over 3 years ago in  0 Needs review

Disable Anomolies State on Consolidated Dashboard when not enabled

In the canned Consolidated view, in the Tactical Overview widget, the Anomolies State column is showing a status of 'Not configured'. Being an MSP and having customers logging into the system, this will raise questions. It would be beneficial if t...
Guest over 2 years ago in  0 Needs review

Capability to use (SSH and Telnet) tools on Devices polled by Service Engines

Currently when a device is polled by a Remote Poller, we can't use the SSH or Telnet built-in Tool in Netreo to remotely access that device.
Guilherme Marques over 4 years ago in  0 Needs review

Apply interface thresholds based on interface tags.

Currently only services can be applied based on interface tags. Applying thresholds based on interfaced tags will help when dealing with nonstandard interface descriptions.
Gary Whitt 11 months ago in  0 Needs review

An option to restrict users to acknowledge/de-acknowledge the incidents based on access levels

An option to restrict users to acknowledge/de-acknowledge the incidents based on access levels.
Prashanthkumar M 11 months ago in  0 Needs review

Parameters Configured reports in CSV format

We required Parameters Configured reports in CSV format.
Guest over 2 years ago in Reporting 0 Acknowledged

Date/ time filter is not available in csv format

We required Date/ time filter reports which we are fetching in csv format
Guest over 2 years ago in  0 Accepted