BMC 3-Medium Case 01858251 Incident Management Report
In incident management report as now, it is showing below Information only. Need to add more heading Like (device Hostname, IP address, device category...).
Perform Reverse DNS Lookup to provide Device/System Name on IP-SLA metric results
IP-SLA results (RTT, Jitter, PacketLoss, MOS Scores etc) are displayed in Netreo with the IP Address of the remote system the test ran against. It would be much more user friendly if a Reverse DNS lookup was performed (periodically) to map these I...
Show status as suppressed for alarms in the suppressed incident.
Show alarms that have been suppressed as Suppressed. Example: interface service checks for status, when added to the suppressed incident they show as Acknowledged it would be better to show them as suppressed so that they can be differentiated fro...
Nick Horseman
about 2 years ago
in UX/UI
0
Acknowledged
It would be helpful to have the Subtype or Functional Group reports separated by grouping
Specifically it would be nice for a device with multiple subtypes to be able to be exported with one row in the csv per subtype, listing the Device Name multiple times as needed. This should be something that is togglable and not enabled by defaul...
Jacob McJunkins
almost 3 years ago
in Reporting
0
Acknowledged
It has been requested to add 2-way communication with the OpsGenie integration. One of the main requests for this is the ability to Ack in OpsGenie and it Ack the incident in OmniCenter.
Zack Weingartner
almost 4 years ago
in Integrations
1
Acknowledged
Netreo Overview Incident Criteria export to Remote Omnicenter(s) can be manipulated.
The Netreo Overview Incident Criteria (Incident Management rules) export currently defaults to all Remote Omnicenters. Control (the ability to select which Remote Omnicenter(s) receive the export) and omit the export to others.
Noah Jefferson
over 2 years ago
in Overview
0
Acknowledged