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Administrator ability to impersonate tool user for troubleshooting

Request to have the ability to impersonate a user from an administrative account. This would help Netreo tool admins be able to see and potentially troubleshoot first hand any issue that a user may be experiencing.This lends potential benefit for ...
Zack Weingartner almost 5 years ago in  0 Needs review

Provide a method to test individual WebArt synthetic check step by step

Client is not sure if the check works properly until it's created and gets error message. Being able to test manually will help let client know check was configured properly.
Guest almost 5 years ago in Digital experience monitoring (DEM) 0 Needs review

Virtualization default thresholds

Request for the ability to create datastore percent utilized threshold to be pushed to newly added hosts and data stores. Currently the only option is Used or Free space. /admin/virtualization_thresh_default_admin.php
Zack Weingartner about 5 years ago in  0 Needs review

Have the ability to generate a report of all active interfaces with and IP

Request for a generatable report that will output all of the active IP on every device to include device name, category, model, serial, and be report weekly.
Zack Weingartner about 5 years ago in  0 Needs review

Built-in report or dashboard to identify incidents without SN ticket

It would be useful to have an out-of-box report or dashboard to quick find if any incidents are not associated with a ServiceNow ticket. I know that there is the Active Incidents report, but we need to manually sort or filter out the information t...
Guest about 5 years ago in  0 Needs review

Allow diff webhook calls for New Incident vs Update on Incidents

DescriptionThe same ServiceNow webhook is called when a new OmniCenter incident is created and when it is updated. Because of this, we cannot set Assignment Group, priority level, and other fields on the webhook call because it will overwrite any ...
Guest about 5 years ago in  0 Needs review

Allow retry if webhook call fails

When using Incident Management rules to call the ServiceNow webhook API for creating the SN Incident ticket, OmniCenter will not re-attempt to call ServiceNow API if the first call failed. We would like a feature to retry the webhook again after a...
Guest about 5 years ago in  0 Needs review

Allow priority to be configured for checks

Add the ability to define different priority levels on individual service or threshold checks on a device.
Guest about 5 years ago in  0 Needs review

Have insight to top loggers on logging RSE

Request for the same insight into loggers possibly based off of log count similarly to how traffic exporters and seeing the flow counts is. This would be handy for balancing the loads of noisy loggers between multiple logging RSE Use case: Would l...
Zack Weingartner about 5 years ago in  0 Needs review

Hide or resize header at top of webpage

Requesto to give the ability to change header format .Header information uses up tons of critical screen real-estate that can best be used to display critical information. Three possible ideas: 1. )A Checkbox that would hide the header 2.) An auto...
Zack Weingartner about 5 years ago in  0 Needs review