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Ability to disable Acknowledgement Emails from getting sent by Netreo

Currently, we send out an email when incident is created, acknowledged, and recovered. Customer is working on minimizing unnecessary emails in their environment. They consider the acknowledgement emails unnecessary and would like to have the abili...
Rene Sanchez over 3 years ago in  0 Needs review

Multi Tenant Netreo Cloud Accounts

If we can use some work flows from Netreo Essentials and have the main account (that we bill) with the option to create sub accounts that can be set up independently of each other. This will help with customers who are global and their teams opera...
Steve Welch over 3 years ago in  0 Needs review

collect ping data for latency reporting from Omnicter to devices interface ip's

Customer has two wan interfaces that have public ip's, from different ISPs, on the gateway routers at their remote locations. They would like as part of the device to have ping data from OmniCenter to the public addresses of these interfaces for h...
James Smith over 3 years ago in  0 Needs review

Monitoring of Sub-disks for the devices

In Netreo, only the main disk partition like C:/, D:/ drives are monitored. To have extensive monitoring of the disks, the requirement is to have sub-disks to be monitored for the device.
Anshu Kumar Saraiya over 3 years ago in  0 Needs review

Grouping level be seen in the Custom report.

When the custom report is generated, user should be able to understand for what grouping whether Business Workflow or Site is used in generating the Custom report. In the URL, it mentions the Report name and the time frame which is selected for cr...
Anshu Kumar Saraiya over 3 years ago in  0 Needs review

Monitoring of AWS Route 53 DNS services in Netreo

Currently, we do not offer monitoring for AWS Route 53 DNS services. Example metrics that will be usefil to monitor include Connection time, Domain/Subdomain requested, DNS response codes, and DNS record type.
Rene Sanchez over 3 years ago in  0 Needs review

Action names shown in Incident Details page under Incident Alerting section

It would be helpful to be able to match up the Action names for an Action group to the Contact Group shown on an Incident Details page. This would make it easier when troubleshooting notification and action issues.
Jacob McJunkins over 3 years ago in  0 Needs review

Cloud Services Status/Uptime page.

It would be helpful to have a public webpage that can be checked to validate that the cloud login portal is running. It could also show historical outages, or uptime percentages. This would be used to make sure that environment changes aren't made...
Jacob McJunkins over 3 years ago in  0 Needs review

Support NTLM Authentication for WebART checks

When the webserver is using NTLM authentication, phantomjs library which is used by Netreo uses is not supported. We are not able to monitor these types of WebART checks which is a requirement by customer
Anshu Kumar Saraiya almost 4 years ago in  0 Needs review

Generate Alarm when Backups Fail

Currently, a Netreo backup will not generate an alarm/incident if it fails to save its backup to the specific off-server location.
Jason Skufca almost 4 years ago in  0 Needs review