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It would be helpful to have the Subtype or Functional Group reports separated by grouping

Specifically it would be nice for a device with multiple subtypes to be able to be exported with one row in the csv per subtype, listing the Device Name multiple times as needed. This should be something that is togglable and not enabled by defaul...
Jacob McJunkins almost 3 years ago in Reporting 0 Acknowledged

Show status as suppressed for alarms in the suppressed incident.

Show alarms that have been suppressed as Suppressed. Example: interface service checks for status, when added to the suppressed incident they show as Acknowledged it would be better to show them as suppressed so that they can be differentiated fro...
Nick Horseman about 2 years ago in UX/UI 0 Acknowledged

Remove Service Checks from M365 Applications, or otherwise suppress incident creation.

There are applications in M365 that not all customers utilize. It would be helpful to be able to remove service checks from these to prevent Incidents from being created when there isn't a problem.
Jacob McJunkins over 3 years ago in  0 Needs review

Option for Recovery notifications to not be limited by working hours of the Action Group

Right now when you use ITSM tools to manage the incidents as tickets in a separate system you will be left with excess records if the recovery notifications are not sent out all the time. It would be helpful to have an option to allow recovery not...
Jacob McJunkins almost 3 years ago in  0 Needs review

Need to suppress device up status RECOVERY Alert (00159394)

HI Team, Need to suppress a device up-status alert instead of a new ticket, we want only a down-status alert. As of now one device up/down we have receiving 2 ticket one for down alert and another up alert.
Praveenkumar T about 2 years ago in  0 Needs review

Conversation Report should sort Exporters alphabetically

Requesting the Conversation Report sort Exporters alphabetically to make it easier to find them. It would also be helpful for the field to be filterable by typing into the box to only show matching entries in the dropdown.
Jacob McJunkins over 3 years ago in  0 Accepted

Uptime API to return the Interface Index

Within the Uptime API, we would like to get the interface Index returned in the response as well as the ifDesc, that is currently returned. This has been reported in and may be related to cases linked to 00155628.
Adriana Grard almost 3 years ago in  0 Needs review

Require a poller to fetch values via a remote API call with password authentication

There is a requirement to fetch the values through a remote API call (API call has authentication) and plot them in a graph/table as a poller. Reference SF case: 00162922
Mohit Sikaria over 1 year ago in  0 Needs review

Re-consider installing the openVMware tools into the Netreo Server

Customers are requesting to install openVMware tools onto the Netreo OVA for ease of VM management.
James Smith almost 3 years ago in  0 Needs review

Ability for WebART checks to authentication using SAML

Requesting the ability in OC system to monitor WebART checks which require SAML based authentication.
Furquan Khaja about 5 years ago in Digital experience monitoring (DEM) 3 Acknowledged