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Netreo Ideas Portal
Status Needs review
Created by Jacob McJunkins
Created on Aug 3, 2022

Option for Recovery notifications to not be limited by working hours of the Action Group

Right now when you use ITSM tools to manage the incidents as tickets in a separate system you will be left with excess records if the recovery notifications are not sent out all the time. It would be helpful to have an option to allow recovery notifications outside of the time frame assigned to an action group on a per action group basis.

Netreo Product Area Netreo (IM)
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