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Ability for Admin users to be able to see methods contained in action groups

It would be useful if a user with admin access had the ability to either access the 'action administration page' to see the methods that are contained in each of the actions.Or maybe have the ability to generate a report sshowing the methods conta...
Zack Weingartner over 4 years ago in  0 Needs review

Maintenance admin page search and sortable

Request to have the ability on the mainetance admin page to search as well as be able to sort by Date, Status, Title.
Zack Weingartner over 4 years ago in  0 Needs review

Add hop-by-hop analysis for mail synthetic transactions

We have all this data in the mail header as far as all the hops and how long each hop took - we should parse that data and report on things like path changes, number of hops, slowest hop, etc.
James Mancini over 4 years ago in Digital experience monitoring (DEM) 0 Needs review

Multi Select & Acknowledge in Active Incident SearchView

When using the SearchView tab in the Active Incidents dashboard, it would make things a lot better if we could multi select and acknowledge from here. Example is if you know you're having an account issue and want to filter and acknowledge hundred...
Steve Welch over 4 years ago in  0 Needs review

Need a differentiation for a small percentage (ex:0.00026%) Interface values on the device dashboard that shows zero currently

It has been observed that for a small percentage of interface value (ex: 0.000265%), it shows ZERO on the device overview. It is pretty obvious that as it is minute (like the value starts at the 4th decimal), it will consider this as ZERO. However...
Mohit Sikaria over 2 years ago in  0 Acknowledged

Global capability to set up window to pause checking/probing of a specific check (NOT a maintenance window)

Please develop functionality to allow creating a window to stop/pause/suspend the checking/probing of a service/threshold/WerART check within the window and resume checking after the window ends (This is not a maintenance window). Equivalently, a ...
Yun-Hua Hong over 2 years ago in Polling/Endpoint Monitoring 0 Acknowledged

Add function to delete devices in Device Management Screen especially in the non-validated section

Add function to delete devices in Device Management Screen especially in the non-validated section. Add bulk action for "Delete" to pages where devices are listed. Currently need to enable deletion on the device administration page and then Delete...
Mark Wolf over 2 years ago in  1 Acknowledged

See and Tracking App Score Over Time

Currently the existing solution provides the rollup App Score for each of our monitored applications. I have been challenging my team to drive towards improving the App Scores but because of the nature of what feeds in the App Score the score can ...
Guest over 2 years ago in  0 Acknowledged

Ability to add comments to a Manual Action.

User wants the 'ServiceNow Ticket' created by the Manual action to be in the acknowledgement email. Manual Action ack emails contain just the Ack User and 'Acknowledged by manual alert' Ex. Acknowledged by ABCD123: Acknowledged by manual alert
Glenn Andrews over 2 years ago in  0 Needs review

Option to Multi-select devices while creating Re-occurring maintenance window

There is a request to provide an option to select multiple devices (multi-select) which are of different categories/sites/strategic groups while creating Re-occurring maintenance window. Currently, the user has to create a functional group and the...
Mohit Sikaria over 2 years ago in  0 Needs review