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Ability to support drop down menus for custom Device Attributes.

We would like to have this ability so that this will make managing custom properties easier.
Guilherme Marques almost 4 years ago in  0 Needs review

Support/partner empowerment: Add 'force incident closed' button in UI

It should not require database access to be able to reset the state of a stuck incident or one where we know the issue no longer exists.
James Mancini almost 4 years ago in  0 Needs review

Device Inventory with All details

HI, we are able to get the inventory but not getting all details. like device make , model, serial no & OS version details. kindly help...
Guest over 2 years ago in  0 Needs review

Ability to re-initialize HA using data from Slave after a failover

Currently, after an HA failover and the Slave system takes the role of the primary, any configuration changes to Devices on the slave system will not copy over to the Primary system once it takes over again. It would be useful to make configuratio...
Rene Sanchez almost 4 years ago in  0 Needs review

Report with Service Now information

Enable a report that includes the Service Now incident information so it can be easily tracked.
Guest over 1 year ago in  0 Needs review

Flexibility with user permission access levels

Requested for more flexibility in controlling tool access permissions 1. Set various functions or pages to a specific Access Level 2. Be able to create custom access levels and assign users to them.
Zack Weingartner about 4 years ago in  0 Needs review

Request to add several attributes to the Device Configuration Export report.

Currently, we are able to download a raw list of all devices and their configurations in Netreo by going to Administration-> Add Device -> Import -> Download Current Configuration. In this list we have several configuration attributes per...
Rene Sanchez about 4 years ago in  0 Needs review

Ability to set multiple SNMP version in template

Would like the ability to supply both SNMPv2 and SNMPv3 credentials in a single template. The thought is that the system would first try the v2 if it did not get a response it would then try the v3. Use case: In a scenario where an organization is...
Zack Weingartner about 4 years ago in  0 Needs review

API for Full inventory report (Include all polled - non polled devices - everything)

Request for an API call that would return a full inventory list that would include every device in Netreo (Polled and non-polled).
Zack Weingartner over 5 years ago in  0 Needs review

Add related child devices to ServiceNow ticket work notes of parent incident

Feauture request to have the ability to have ServiceNow work notes updated with information regarding child device alarms on the case for the parent being down. When a parent device is down and ServiceNow Incident generated, any subsequent host fa...
Rene Sanchez about 4 years ago in  0 Needs review