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Netreo Ideas Portal
Status Acknowledged
Created by Tony Garwood Lloyd
Created on Jan 13, 2023

Immediate Poll button on individual device screen

For use cases when a device is configured to poll infrequently (ie 15 min SNMP polling), it would be useful for times when an engineer is on site and customer/noc need visibility of configured interfacce states for the noc to be able to hit a "POLL NOW" button and request an immediate snmp poll of that device.

(It would also be beneficial for this to be available via API to hook in to customer facing tools if the customer is managing the engineer site visit rather than the NOC)

Netreo Product Area Netreo (IM)
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  • Tony Garwood Lloyd
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    Jan 17, 2023

    To clarify, this functionality partially exists in the form of the debug "Immediate discovery poll" option for administrators, what we're looking for is a specific "data poll" button on the device page that anyone can access to get immediate or quick data on the device rather than waiting 5/10/15 mins for the next scheduled snmp poll.

    Ideally 2 buttons, one for poll now and one for resdicover now, and the same on API. (Rediscover now already exists for the API but won't give actual interface stats until the next data poll, as I understand it)