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Log Shared History for Error handling Management

Currently we find it hard to know if an issue has been handled/shared or a ticket has already been created in Jira. We are using Retrace to send our bugs to Jira through Retrace's shared integration; but with no shared history its hard to know wha...
Guest 10 months ago in  0 Needs review

Disable Anomolies State on Consolidated Dashboard when not enabled

In the canned Consolidated view, in the Tactical Overview widget, the Anomolies State column is showing a status of 'Not configured'. Being an MSP and having customers logging into the system, this will raise questions. It would be beneficial if t...
Guest over 2 years ago in  0 Needs review

MFA for the local administration account

To allow MFA for the local administrator account when SAML has been enabled.
Guest 10 months ago in  0 Needs review

Deleted Alarms Should Send Out Notifications

When deleting a service check, or a device with critical alarms all those related Incidents just close. Netreo should send out a type of recovery notification.
Steve Welch over 3 years ago in  0 Needs review

Capability to use (SSH and Telnet) tools on Devices polled by Service Engines

Currently when a device is polled by a Remote Poller, we can't use the SSH or Telnet built-in Tool in Netreo to remotely access that device.
Guilherme Marques about 4 years ago in  0 Needs review

Removal of interface service checks

When a device goes through a discovery poll and any assigned template is reapplied, any interface service check currently applied from one of these assigned templates, should also be re-evaluated, and if the value in the filter by option no longer...
Adriana Grard 10 months ago in  0 Needs review

Standardized the unit of measurement used in Top Talkers report for Bandwidth

Currently, when we run a top talkers report, bandwidth comes in as Kbps, Mbps, or sometimes bps and we end up with values like the following: 56.225 Mb/s (112.450%)43,144.938 kb/s (86.290%) Please also see attached. It would be easier to understan...
Rene Sanchez over 3 years ago in  1 Needs review

Add Interface Error to Realtime graphs

Ability to view real time histograms for interface errors, similar to what we provide for Bandwidth from the device over/performance
Brian Olsen over 3 years ago in  0 Needs review

add site and category to device filters

sometimes the group of devices you need to alter are by site or category. But currently most of our action filters only support strategic groups.
James Smith over 3 years ago in  0 Needs review

capability to report on devices where templates are disabled.

it helps to find these devices in order to either correct or acknowledge they are disabled for a reason.
James Smith over 3 years ago in  0 Needs review