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Incident Management

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Enhance BGP Incident with "export/import" of Description data.

This will quickly cross reference the data under "show bgp neighbor" where we put customer/service information. This may not seem useful but it is when you have a lot of BGP peers. sanitized sample data: Peer: 11.106.1.179+0 AS xxxxx Local: 11.105...
Eric Kennedy almost 3 years ago in Incident Management 0 Accepted

Incident management rules allow more than one action for a single criteria

Suggest a tweak to the incident management rule logic to allow multiple steps for one action, for example: send a webhook and then suppress an alert so the incident goes away but has been despatched to another system before disappearing from Netre...
Tony Garwood Lloyd over 2 years ago in Incident Management 0 Accepted

Incident Management Rules GUI Improvement/Issues

We have encountered a few bugs/quirks with creating/editing/managing Incident Management Rules. Bugs When attempting to edit an ELSEIF clause, the changes will not be accepted, and the only way around this has been to delete the clause and re-add ...
Guest almost 3 years ago in Incident Management 0 Acknowledged

Suppression Rule Functionality

Currently the Suppression Rule acts as a permeant action. There is no way to reverse this event even when removing the rule, which makes this feature unusable. I proposed making this a reversable rule and to use a separate dashboard to track a sup...
Mark Wolf about 1 year ago in Incident Management 0 Accepted